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Q: When I am picked up from the airport who will pay for the parking?
A: Parking charges are paid by the clients and we will come inside the terminal to pick you up.
Q: Can I be picked up from out site the airports?
A: Yes. You will need to supply us with your mobile number.
Q: What if I want to cancel my booking? ?
A: You can cancel your booking giving us 24 hour notice before pickup or drop off. If we have been notified a 24 hours before then there are only administration charges of 10% for the cancellation.
Q: Is there an extra charge for extra pickup and drop off?
A: Yes, there is a charge. You will need to let us know at the time of booking.
Q: How much luggage can I bring in the cab?
A: As much as you want but at the time of booking, please notify us the type of car you need.
Q: Can I make a booking on line?
A: Yes. you can just fill in our online booking form and we will notify your confirmation within 24 hrs.
Q: Can I smoke in the cab?
A: No, Our cabs operate a strict non smoking policy.
Q: What if my flight is early or delayed?
A: We will be monitoring your flight and our driver will enter the airport 15 mins after your flight has landed.
Q: What happens if there are traffic delays going to the airport?
A: We will not accept any responsibility for missed flight due to traffic delays, accident, breakdown or any unforeseen circumstances. Please allow enough time for to your journey
Q: Can I pay in cash?
A: Yes, please pay the driver in Pounds Sterling (£) at the end of the journey.
Q: Do you ever use outside contractors?
A: Occasionally due to unforeseen circumstances we may have to use other company's to cover bookings however this is extremely rare.
Q: Does the traffic in London/Mk affect the price I am quoted?
A: No, none of our taxis have meters, so the price you are quoted will be the price you pay, no matter how long the journey takes.
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